Shipping policy

SHIPPING POLICY — FROSTÉ SKIN

1. PROCESSING TIME  
Orders are processed within 1–5 business days.

2. DELIVERY TIMEFRAMES  
Delivery times are estimates only and may vary depending on location and courier performance.

3. DELAYS  
We are not responsible for delays caused by:
- Courier issues  
- Customs clearance  
- Weather or external disruptions  

4. LOST OR STOLEN PARCELS  
Once an order has been dispatched, Frosté Skin is not liable for lost or stolen packages.

Customers must resolve such issues directly with the courier.

5. INCORRECT ADDRESS  
Customers are responsible for providing accurate shipping details.  
We are not liable for failed deliveries due to incorrect information.

6. DELIVERY CONFIRMATION  
Orders marked as delivered by the courier are considered fulfilled.

7. SHIPPING COSTS  
Shipping fees are non-refundable under all circumstances.